Tracmail infrastructure has been created specifically to support global standards of service delivery. We have made significant capital investment in creating a world-class infrastructure that supports several key elements - redundancy, reliability and compatibility to meet the highest standards of performance and security. Tracmail is equipped with leading edge technology platforms enabling us to offer our customers a customized and competitively advantageous service.

A comprehensive Business Continuity Plan forms the heart of the Tracmail set up. Tracmail BCP is a comprehensively documented and available for client review. The plan ensures that in case of a disaster, normalcy is attained within minimum time period. The same forms a part of the ISO quality manual and can be reviewed on site.

Our delivery center meets and exceed the requirements of leading financial providers for physical plant, voice and data security. Tracmail's systems and processes are highly secure, ensuring that customer data is protected and privacy is guaranteed. In addition, we perform regular, impregnation testing and our systems are backed by secure technology firewalls.